Our Client, a Commercial Banking company, is looking for a Senior Program Manager, Social Media Enablement for their Toronto, ON/ Hybrid location.

Responsibilities:

- Large-scale program delivery: Proven experience leading large-scale programs or projects, ideally involving platform implementation, onboarding, migration, or broader transformation initiatives.

- Program management: Strong command of core program management disciplines, including planning, governance, risk management, stakeholder coordination, and execution.

- Change management & adoption: Demonstrated success leading technology-enabled business change and driving user adoption at scale.

- Communication & influence: Excellent communication and influencing skills, with the ability to distill complex information into clear updates, decisions, and action plans.

- Multi-workstream management: Ability to manage multiple workstreams simultaneously and deliver effectively in a quick-paced, deadline-driven environment.

- Executive reporting & governance: Experience preparing executive materials, status reporting, and governance documentation to support effective decision-making.

- Organizational effectiveness: Strong organizational skills, sound judgment, and a proactive, solutions-focused approach.

- Strategic leadership & execution:



You are a highly organized and strategic program leader who can move seamlessly between executive-level planning and day-to-day execution.

- Collaborative and influential: You build strong relationships across teams and drive alignment among stakeholders with diverse priorities.

- Balanced in your approach: You bring a thoughtful perspective that balances business objectives, client experience, and risk and compliance requirements in a regulated workplace.

- Accountable and results-oriented: You take ownership, act with initiative, and consistently deliver high-quality outcomes.

- Values-driven: You reflect Client values of trust, teamwork, and accountability, and bring authenticity and integrity to your work.

Requirements:

- Must Have Requirement:

- 5-7 years of large-scale program and project management experience

- Experience with platform migration projects

- Strong stakeholder communication skills, organizational effectiveness

- Experience supporting change management initiatives

- Nice To Have:

- PMP certification

- FI experience or experience working in a regulated environment

- Prior experience working with social media management tools

- Soft Skills:

- Strong communication skills

- Strategic leadership

- Strong relationship-building skills

Why Should You Apply?

- Health Benefits

- Referral Program

- Excellent growth and advancement opportunities

📌 Senior Program Manager, Social Media Enablement (Toronto)
🏢 Iconma Portal
📍 Toronto