The Server is responsible for the seamless meal service for guests from the initial greeting at the table, menu suggestions, order taking, food delivery and overall guest satisfaction throughout the meal. This position works closely and in sync with the restaurant management team, server and host associates and the Kitchen team.

JOB DUTIES INCLUDE

Prepare the table settings prior to the meal service following the restaurant standards for cleanliness, placement of cutlery, glasses, napkins and the specified condiments on all tables.

Well versed on all menu items, ingredients and any specials of the day/week.

Greet guests as they are seated in a friendly and welcoming manner

Bring water and menus to the table shortly after the guests are seated.

Take beverage orders after an appropriate time from when the guests were seated

Deliver beverage orders, answer any questions on the menu items, offer any daily specials and take the food orders

Upsell wine with their meal.

Deliver the food orders. If there are children dining, alert the kitchen so their food may be prepared sooner.

If the kitchen is backed up with orders, advise the guests of the time when they can expect their food.

Refill water glasses as need, ask for any additional beverage orders.

Check in with your guests in a timely manner to confirm their satisfaction and happiness with their meal selection and deal with any food related issues promptly

Involve the management team for any guest who is not happy so issues can be resolved while they are still dining.

Collect plates and cutlery when guests are completely finished eating. Never assume and when in doubt, ask the guest.

Once the tables are cleared, offer dessert selection from the menu., coffee,



tea For special occasions (birthdays or anniversaries, etc) make sure a special dessert and the occasion is communicated to the kitchen staff upon the guest’s arrival and ready after the meal service.

Once the dessert has been served and finished, ask if they would like anything further

Drop the check and collect payment

Assist your team members when your tables are served or not full by refilling water glasses, clearing plates, running food.

Maintain order and cleanliness through the work area and restaurant during meal service.

QUALIFICATIONS

Previous work experience in a restaurant an asset

Valid Smart Serve Certification

Food Secure Handling Certification an asset

Excellent guest relations and communication skills

Possess strong organizational, time management and multi-tasking skills

WORKING CONDITIONS

Works the majority of time indoor and outdoors during patio season (summer months)

May carry hot or cold food plates/trays

Must be able to bend, reach and lift at least 30lbs.

Requires some heavy lifting, moving of furniture and equipment

Must be able to walk and stand for an average of 8 hours per shift.

At Living Water Resorts, we consider equity, diversity and inclusivity our foundation to success along with our Core Values of Caring, Character, Chemistry and Competency. We believe in equal opportunity and it is our priority to ensure a barrier free recruitment and selection process and if you require accommodation in relation to any materials or processes used during the recruitment and selection process, please notify Human Resources. We will make every effort to accommodate persons with disabilities in a timely, effective and suitable manner.

📌 Server (Winnipeg)
🏢 Living Water Resorts
📍 Winnipeg