Step into a pivotal role as a ServiceNow Manager at Ledcor, overseeing the ServiceNow practice within the Enterprise Service Enablement portfolio. Lead a team, ensuring platform growth and performance.

Ledcor is on the hunt for a ServiceNow Manager to enhance its operational effectiveness. The ideal candidate will expertly manage a distributed team while providing architectural guidance and overseeing service delivery performance. Successfully blending strategic initiatives with operational tasks is crucial for fostering continuous improvement and stakeholder satisfaction.

Key Responsibilities:



• Foster a high-performance culture among ServiceNow professionals • Track key service metrics and delivery outcomes • Own the ServiceNow roadmap and feature adoption • Support platform modernization and capability enhancements • Ensure best practice alignment in solution designs

Requirements: • 5+ years managing technical teams impacting service maturity • 5 - 10+ years with ServiceNow capabilities including Service Portal • Robust leadership, coaching, and stakeholder engagement skills • ServiceNow certifications and ITIL v4 Foundation preferred • Understanding of enterprise architecture principles

Lead the evolution of ServiceNow at Ledcor by driving strategic growth and delivering successful platform solutions.

📌 ServiceNow Manager with Ledcor Group (Winnipeg)
🏢 Ledcor Group
📍 Winnipeg