As a Site Reliability Engineer I on the Core Infrastructure team you’ll help build and operate the foundational infrastructure that powers PagerDuty’s real-time digital operations platform

Our systems support millions of events and alerts daily, enabling customers to detect, respond to, and resolve incidents quickly and reliably

You’ll work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems

Your work will directly impact the reliability, scalability, and security of the services our customers rely on to keep their businesses running as PagerDuty continues to grow across products, regions, and customer use cases

Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems

Contribute to the reliability and scalability of PagerDuty’s core platform by hardening existing systems and supporting the rollout of new infrastructure capabilities

Participate in agile rituals (standups, planning, retros) and communicate progress/risks early

You stay current on technical trends to suggest innovative tools and approaches to interesting problems

Monitor system health using metrics, logs, and alerts, and participate in 24/7

on-call rotations to help detect, respond to, and resolve incidents

Benefits

20 hours per year of paid volunteer time

Health insurance





Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time

Generous paid parental leave and return to work policy to help with transition back

Generous paid time off

Flexible workplace/WFH

Hands-on career and leadership development programs

Qualifications

Working knowledge of networking fundamentals, such as load balancing, DNS,TLS, and ingress traffic flow

Hands-on experience operating Linux-based systems in productionenvironments

Experience with Infrastructure as Code (e.g., Terraform, CloudFormation)0 to 1+ years of experience in Site Reliability Engineering, DevOps, or PlatformEngineering roles

Experience with container orchestration (e.g., EKS, Kubernetes)

Experience working on cloud-native infrastructure (e.g., AWS, GCP, Azure),including networking and compute concepts

Proficiency in at least one programming language (e.g., Python, Ruby, Go, etc.)

Experience with AWS cloud networking concepts such as VPCs, subnets,routing, security groups, and load balancers

Experience operating or contributing to production Kubernetes platforms (e.g.,EKS), including cluster upgrades, networking, or ingress configuration

Experience with monitoring, observability, and logging platforms (e.g., DataDog,Current Relic, SumoLogic, Splunk, Prometheus, Grafana)

Familiarity with service meshes, ingress controllers, or API gateways (e.g.,Envoy, Istio, NGINX)

📌 Site Reliability Engineer (Winnipeg)
🏢 PagerDuty
📍 Winnipeg