We’re hiring a full-time Customer Service Consultant for our Hamilton office. In this role, you’ll be the friendly go-to person for our clients-answering calls, responding to emails, and meeting with them in person to understand their staffing needs and deliver rapid, reliable solutions. You’ll ensure customer satisfaction, improve the overall service experience, and resolve any concerns with care.
You’ll also connect with job seekers, maintain accurate records, and collaborate with other departments to keep everything running smoothly.
What you’ll do
Be the first point of contact for clients by phone, email, and in person
Support clients with quick, friendly solutions and regular updates
Coordinate job orders, schedules, and follow-ups
Interview and connect job seekers with the right opportunities
Work with a supportive team to keep everything on track
What we offer
Competitive pay + performance bonus
Medical benefits & monthly wellness bonus
Paid mileage, paid training, and internet reimbursement
Hands-on on-boarding, career growth, and a people-first culture
What we are looking for A positive, upbeat attitude
Customer service experience
Technologically savvy, comfortable with Microsoft Office
Own vehicle to travel to client sites
#ABL29
AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/