Join Roots as a Team Lead, where your leadership will elevate customer service and operational success. This position focuses on motivating the team to create lasting brand loyalty.

Roots is seeking a Team Lead to link our leadership team with sales associates. Your responsibilities include supporting store management and driving an environment focused on exceptional customer experience. With a minimum of one year retail experience, you'll contribute to team motivation and improve store operations.

Key Responsibilities: • Model selling and customer service behaviors • Execute action plans with store management • Coach team members on service fundamentals • Resolve customer service issues promptly • Perform opening and closing store procedures

Requirements: • 1+ years in retail apparel, luxury retail preferred • Demonstrated ability to lead a sales team • Experience with POS and daily banking processes • Strong organizational skills and self-motivation • Flexible availability for varied shifts

Enhance Roots' brand legacy by fostering a customer-centric approach through robust leadership and collaboration.

📌 Team Lead Role at Roots (Winnipeg)
🏢 Kibbi Technologies
📍 Winnipeg