Become a pivotal part of a top enterprise organization as a Technical Lead for ServiceNow CSDM. This hybrid role in Toronto involves both technical leadership and strategic business alignment.
In this key position, you will champion the Common Service Data Model (CSDM) implementation, requiring over 7 years of experience in ServiceNow, including ITSM and ITOM. Collaborating with IT Asset Management and Service Configuration teams, you will focus on enhancing CMDB practices and driving process optimizations. Your technical expertise will guide architecture and service mapping designs for intricate data workflows.
Key Responsibilities:
• Implement and sustain the CSDM across the ServiceNow platform • Manage Service Mapping design and data flow architecture • Lead technical data normalization before CMDB integration • Translate technical dependencies into business models through stakeholder collaboration • Drive automation for configuration management processes
Requirements: • Bachelor’s degree in IT, Computer Science, or equivalent • 7+ years of experience in ServiceNow, ITSM, ITOM, ITAM • Advanced skills in ServiceNow ITOM Discovery and CSDM • Knowledge of IT Asset Management and CMDB governance • Active or preferred ServiceNow certifications
Leverage your ServiceNow experience to drive significant data-led advancements in a energetic enterprise setting.
📌 Technical Lead for ServiceNow CSDM (Winnipeg)
🏢 Randstad Digital
📍 Winnipeg
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