Explore a fulfilling career as a Customer Service Representative with Canada Life, balancing office and remote work. This hybrid role emphasizes accuracy while handling insurance applicants' medical information.

As part of the Creditor Underwriting Call Centre, you will engage with applicants through outbound and inbound calls. Your ability to follow structured questionnaires with empathy will be crucial as you document essential medical disclosures. Meeting performance expectations will be key while maintaining a respectful and supportive applicant experience.

Key Responsibilities: • Manage calls efficiently in a structured centre • Collect medical information using guided questionnaires • Accurately document disclosures for underwriting • Collaborate with underwriters as needed • Ensure confidentiality in handling sensitive data

Requirements: • Fluent in English (both verbal and written) • Experience in call centre or structured phone roles • Knowledge of medical terminology is essential • Strong attention to detail • Ability to work in a agile environment

Support Canada Life’s mission by utilizing your customer service skills and ensuring a respectful application process.

📌 Temporary Customer Service Role at Canada Life (Winnipeg)
🏢 Canada Life
📍 Winnipeg