21 Sep
|
Notified
|
Winnipeg
Become an Associate Client Support Specialist at Notified in Toronto, Canada, where you will engage clients and support their investor relations and public relations needs effectively. Enjoy a role that offers both in-person collaboration and remote flexibility.
This position is part of the global client support team dedicated to delivering high-quality service and ensuring client satisfaction by meeting service level agreements and key performance indicators. With your background in client-facing roles, you will assist clients daily and play a crucial role in resolving both simple and complex inquiries. Building robust relationships with clients will be your focus.
Key Responsibilities:
• Maintain productive relationships with clients daily • Assist clients with business and system requirement definitions • Help resolve basic production support issues • Meet service level agreements and performance indicators • Communicate client's needs to operational teams effectively
Requirements: • Bachelor's degree or equivalent experience necessary • Minimum 1 year in client-facing support roles • Excellent communication via phone and chat • Effective in troubleshooting support issues • Strong organization and team-oriented mindset
Join Notified and leverage your skills to make an impact in client support in Toronto.
📌 Toronto Associate Client Support Specialist (Winnipeg)
🏢 Notified
📍 Winnipeg