Elevate your career at AWS as an Enterprise Support Manager, where leadership meets customer satisfaction. Leverage your technical expertise in a cooperative environment dedicated to excellent service.

AWS is looking for an Enterprise Support Manager experienced in both technical leadership and customer-facing roles. Your responsibilities will include managing teams while engaging with high-level clients to drive efficient service processes.

AWS fosters an inclusive culture, encouraging diverse backgrounds and experiences to apply and develop professionally.

Key Responsibilities:

- Lead the enterprise technical support teams effectively
- Identify and implement process improvements in support




- Directly collaborate with senior executives and stakeholders
- Merge technical skills with customer service frameworks
- Utilize AWS solutions to enhance customer experiences

Requirements:

- Minimum 4 years of technical management experience
- At least 5 years in direct senior customer engagement
- Proven track record in enterprise software
- Experience in account management or consulting roles
- Familiarity with AWS or related cloud services

Innovate and excel within AWS through technical leadership and superior customer service.

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📌 AWS Technical Support Manager Position (Vancouver)
🏢 Amazon
📍 Vancouver