Join our dedicated team as a Hotel Guest Service Agent, where excellence in hospitality meets a fantastic guest experience. You'll be the first contact for guests, ensuring seamless service.
We're seeking a committed Guest Service Agent to provide outstanding service in our hotel. The ideal candidate will have robust communication skills and a passion for hospitality. Responsibilities include greeting guests, managing check-ins and check-outs, and providing information which adds value to their stay, ensuring guest satisfaction.
Key Responsibilities:
• Greet guests warmly upon their arrival
• Handle check-in and check-out procedures seamlessly
• Answer phone calls promptly and assist with inquiries




• Provide detailed information on hotel services and attractions
• Keep accurate records of guest transactions
Requirements:
• Previous experience in hotel's front desk or guest services
• Strong focus on customer satisfaction and service
• Knowledge of hotel management software is an asset
• Excellent phone communication skills
• Willingness to work flexible hours, weekends included
Be the welcoming face of our hotel, delivering exceptional service that creates memorable guest experiences.
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📌 Hotel Guest Service Agent Role (Regina)
🏢 Autism Services
📍 Regina