We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.Technical TrainingLead classroom and hands‑on practical training classes for both Normet internal personnel and Normet customers, maintaining and operating Normet equipmentAssist in working through complex Normet product‑related issues, supporting both internal and external stakeholders in mining and tunneling applicationsDevelop regional training material and props to support training classesSubject matter expert on Normet fleet, navigating through interrelated software, digital applications, document libraries, and product‑specific platformsProvide feedback to Normet factories and the global technical training team, helping improve the global training program and equipment operation, using both the technical feedback system and factory‑level networksAbility to assist with equipment installations and training demonstrations, supporting service and sales staffTechnical resource in current product and technology development, along with continuous improvement initiatives in the Services departmentSupport Normet North America’s competency development plans for technicians and customer technical documentation requirements related to service area projectsSupport warranty investigations and root cause analysis from a Technical Specialist positionAbility to create customized technical documentation,



including manuals & training materials for specific applicationsActive work within the Normet Global Technical Support ticketing systemManagement SupportAbility to work independently in developing and leading classroom/shop activities in a safe and organized manner, representing Normet’s professional approach to trainingAbility to assist account management teams with subject matter expertise, at times in presentations to the customerStakeholder ManagementCustomer-focused to positively support the growth of NormetCustomers include both internal and external stakeholders, with the ability to conduct work in a professional mannerAbility to conduct customer visits, localized training sessions, and present reports to different levels of authorityGlobal support during North America time zones, for all customers requiring remote training assistanceHSEQ – Health, Safety, Environment, and QualityComplies with all Normet policies with HSEQActive participant in ensuring Normet operations and products support HSEQ initiativesSupport to risk assessments, incident investigations, and product‑related legislative safety specifications, North AmericaAbility to support the creation and updating of HSEQ documentation where applicablePersonal ResponsibilityEnsures compliance to Normet Values, & Normet Policies, and ProceduresContinuous improvement journey with behaviors supporting improved product knowledge, learning and development, and competency trainingRetain existing industry certifications, and where applicable, acquire updates and advancementsActive contributor and team member in both the sales and service teams, North AmericaSalary range for role $50.00 CAD per hour - $60.00 CAD per hour.The successful candidate must be legally eligible to work in the country where this position is located. The company will require proof of this prior to commencing employment. The company will not be sponsoring applicants to obtain a work permit.#J-18808-Ljbffr

📌 Training Specialist - C$50 - C$60 An Hour (Algoma District)
🏢 Normet
📍 Algoma District