Elevate guest experiences as a Customer Service Representative at Elbow River Casino. Your commitment to quality service will shine in our lively and diverse entertainment space.
In the role of Customer Service Representative, you will ensure each guest enjoys the highest level of service. Responsibilities include cash handling, lottery sales, and maintaining a professional workspace. Your ability to remain calm under pressure and work effectively in a team will contribute significantly to our service goals.
Key Responsibilities:
• Manage cash out processes at shift conclusion
• Keep work areas clean and organized
• Ensure a qualified appearance at all times
• Facilitate responsible beverage service for guests
• Resolve guest inquiries thoughtfully and efficiently
Requirements:
• Minimum 1-year experience in a customer service role
• Previous work with a point of sale system is a plus
• Flexibility to work days, evenings, and weekends
• Must pass background checks
• Aged 18 or older with ProServe certification
Bring your customer service expertise to Elbow River Casino and make a positive impact on guest satisfaction.
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📌 Customer Service Representative at Elbow River Casino (Calgary)
🏢 Elbow River Casino
📍 Calgary