Elevate your career at Goldfish Swim School in Grand Rapids as a Front Desk Customer Service Representative. Focus on providing quality service while assisting families in creating safe swimming experiences.
This full-time role positions you at the forefront of Goldfish's mission to educate young swimmers. You’ll utilize excellent communication and organizational skills to ensure smooth operations at the front desk and within the facility. Your role is instrumental in promoting a supportive atmosphere that prioritizes integrity and compassion.
Key Responsibilities:
• Handle inquiries promptly through various channels
• Check in students and coordinate lesson schedules
• Transparent up account issues and follow up with guests
• Maintain cleanliness throughout front desk and spaces
• Actively facilitate a positive experience for all patrons
Requirements:
• Experience or comfort working with children
• Proficiency in problem-solving and creative thinking
• Strong communication and organizational skills
• Successful background check completion prior to training
Make meaningful contributions to water safety and customer experience at Goldfish Swim School today!
#J-18808-Ljbffr

📌 Goldfish Swim School Customer Service Opportunity (Grand Rapids)
🏢 Grand Rapids
📍 Grand Rapids