- 1. Follows Service guidelines outlined in WOW training manual.
- 2. Greets community members/guests and takes meal orders accordingly.
- 3. Communicates meal order to the kitchen team to pick up and deliver in an effective safe manner utilizing a service tray. Ensures that all silverware and condiments are in place.
- 4. Assembles and prepares meal trays if required as per tray service policy.
- 5. Conducts frequent table checks after serving each course to ensure community member is satisfied. Reports feedback to the kitchen and records.
- 6. Designated dining room server to complete meal attendance sheet.
- 7. Dining room servers to follow shift routine guidelines for secondary side duties.
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- 8. Cleans dining room and all related equipment; tables, carts, serving areas, cleans and polishes silverware, refills all dispensers.
- 9. Scrape all meal dishes, bowls,



and cups in preparation for dish washing staff.
- 10. Provides assistance in the Food Production area and/or the Dish room, on an as-needed basis.
- 11. Monitors community member’s overall wellbeing interaction and abilities to ensure they are enjoying the dining experience. Reports any unusual occurrences and concerns to the nurse in charge and immediate supervisor.
- 12. Follows safety guidelines and utilizes urgency mechanisms i.e. Call bells in urgent situations
- 13. Communicate with residents about portion sizes, likes and dislikes, and communicate with the kitchen about them.
- 14. knowledge of the residents dietary restrictions
- 15. Performs other related duties as required.

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📌 Dining Room Server (Canmore)
🏢 Canadian Rocky Mountain Resorts
📍 Canmore