Join Läderach as an E-Commerce Team Lead in Toronto, where you’ll enhance fulfillment operations and customer service. Engage in a whirlwind of chocolate logistics and team training.
As the E-Commerce Team Lead, your role is to streamline order fulfillment processes and manage customer relations at Läderach. Full-time responsibilities include instructing the e-commerce team, ensuring orders are shipped correctly, and maintaining a clean, efficient workspace. Your leadership will drive team success and improve service quality.
Key Responsibilities:
• Lead training for e-commerce team members
• Oversee order fulfillment and shipping processes
• Resolve fulfillment errors and enhance customer service
• Conduct monthly inventory counts and manage shipments
• Ensure workspace cleanliness and organization
Requirements:
• Experience in warehouse and e-commerce operations
• Solid sense of urgency and ownership
• Proficient communication and organizational skills
• Capability to lift 7-18 kg and manage physical tasks
• Passion for the chocolate industry
Contribute to Läderach's e-commerce excellence while supporting a culture of quality and efficiency.
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📌 E-Commerce Team Lead at Läderach (Toronto)
🏢 Läderach
📍 Toronto