Join the AccuSource team as a Call Centre Representative in Surrey, BC, handling customer service inquiries during full time graveyard shifts. This role emphasizes data accuracy and client support for public road safety.
This full-time, permanent position requires availability to work graveyard shifts from 9:30 PM to 6:00 AM, requiring flexibility and dedication to achieving high service levels. You will need a minimum of two years of customer service experience, strong communication skills, and the ability to work effectively under pressure. Your role will be critical in assessing road conditions and logging incidents.
Key Responsibilities:
• Respond to public inquiries regarding road/traffic conditions
• Document incidents accurately and promptly




• Maintain detailed logs for all incoming calls
• Report operational issues directly to road crews
Requirements:
• Minimum two years of experience in customer service
• Flexible to work alone with minimal supervision
• Strong verbal and written skills are essential
• Proficient with data entry and Microsoft Office tools
• Knowledge of social media channels is preferred
Leverage your customer service experience to ensure effective communication and support for AccuSource communications.
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📌 Graveyard Shift Call Centre Representative (Surrey)
🏢 Mainroad Group
📍 Surrey