The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction.What you will accomplish with us:Provide an outstanding customer serviceProcess orders and quotations using different methods and support inside sales team with quotation requestsManage all incoming phone calls in a professional mannerSource parts and/or equipment in collaboration with buying groups and suppliersUnderstand clients’ needs and suggest appropriate products or services to achieve satisfactionBuild sustainable customer relationships and trust with customers account through open communicationFollow company guidelines, policies and proceduresAddress customer's concerns and offer the best solution to solve the problem in a timely mannerConduct physical inventory and maintain inventory accuracy and cleanlinessVarious other related duties including on-call duties to support the branch as assigned by supervisorAbility to lift or move heavy products (up to 50lbs.)Forklift training will be required if the person doesn't have it alreadyParticipate in after hours on-call rotation after 3 month that will involve attending the branch for emergency call outsWhat You Bring to Our Team:Excellent verbal and written communication skillsProfessional phone manner and customer service skillsWorking knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Ability to multitask, prioritize, and manage time effectivelyProblem solving abilitiesHigh School DiplomaGood sales abilities and persuasivenessAbility to work under pressure unsupervisedStrong work ethic and positive team attitudeGood organization skillsProfessional demeanorPrevious experience in HVAC-R industry, retail sales or technical related field (an asset)Completion of professional degree in refrigeration, heating, ventilation (an asset)Safety footwear requiredCompensation Information:Base Salary Range: $45,000 - $55,000 annuallySupplemental Pay Types Include: Annual bonusThe final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.Competitive Benefits:Medical and dental coverage from day one, along with short and long-term disability protectionContribution to a collective registered retirement savings plan upon starting your role.Wellness spending accountAn employee assistance program including psychological, financial, and legal support.Access to telemedicine from the beginning of your employment.Reimbursement of skilled association membership fees.Early vacation program.#J-18808-Ljbffr

📌 Branch Sales Representative - $45,000 - $55,000 A Year (Winnipeg)
🏢 Master
📍 Winnipeg