Join Groupe Dynamite as a Senior Manager CRM, spearheading customer retention strategies through digital channels. Enhance customer loyalty by implementing innovative marketing solutions.

This strategic role involves leading the CRM team and defining the multi-year roadmap for agile channels like email, SMS, and app push. Reporting directly to the Director of Customer Retention, you'll ensure top-level execution of initiatives that increase customer engagement and lifetime value by leveraging advanced data analytics and A/B testing.

Key Responsibilities:



• Develop and oversee the implementation of CRM strategies • Optimize the CRM budget to enhance financial performance • Incorporate AI innovations to enhance operational workflows • Manage cross-functional collaboration for effective execution • Analyze performance data to extract actionable insights

Requirements: • Bachelor’s degree required; MBA preferred • Minimum 8 years of CRM experience, with 4 years in management • Proficient in major CRM platforms like Salesforce Marketing Cloud • Experience with Agile methodologies and data analysis tools • Bilingual in French and English for stakeholder communication

Be a pivotal leader at GDI, driving CRM excellence and customer satisfaction. #J-18808-Ljbffr

📌 Senior CRM Manager Role at GDI (Winnipeg)
🏢 JARAL FASHIONS
📍 Winnipeg