Become a crucial Technical Specialist in Application Support with the City of Toronto, focusing on delivering exceptional tech support and managing IT infrastructure challenges. This role offers opportunities in a hybrid work setting.
As an Application & Tech Support Specialist 2, you will address a wide range of technical issues across software, hardware, and networks. Your job will involve working both in office and remotely, ensuring users have the necessary tools and support to operate smoothly. Collaborating with multiple teams and continuously improving processes will be key aspects of your role.
Key Responsibilities:
• Provide technical assistance for application and hardware installations
• Schedule, manage, and prioritize technical support tasks




• Liaise with external and internal teams for solution development
• Conduct training for users on software and hardware utilization
• Maintain thorough documentation for asset management
Requirements:
• Relevant post-secondary degree or equivalent experience
• Significant experience in IT troubleshooting and support
• Knowledge of network technologies and security protocols
• Strong problem-solving and organizational skills
• Lift and transport equipment weighing up to 30 kg
Leverage your technical abilities to enhance workflows at the City of Toronto in this essential application support role.
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📌 Technical Specialist in Application Support (Toronto)
🏢 City of Toronto
📍 Toronto