Drive customer satisfaction as an Automotive Service Assistant in Toronto. This full-time position is ideal for individuals passionate about the automotive industry and skilled in customer outreach and service.
The role requires previous experience within the PH or US automotive sectors, enabling you to engage with customers seamlessly via phone, email, and social media. You will coordinate service appointments, handle inquiries, and create repair estimates, all while maintaining records through ShopMonkey. This position also involves supporting local marketing efforts.
Key Responsibilities:
• Answer customer calls and manage service inquiries
• Schedule appointments and send out service reminders
• Offer detailed repair estimates to customers




• Maintain organized records of customer interactions
• Collaborate on local marketing and community engagement
Requirements:
• Proven experience in customer service or related fields
• Robust English communication capabilities
• Knowledge of automotive terminology and repair processes
• Comfortable with CRM software
• Previous experience in similar automotive roles required
Utilize your skills in customer service and automotive insights to make a difference in our operations in Toronto.
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📌 Toronto Automotive Service Administrative Support
🏢 WorkStaff360
📍 Toronto