Join TELUS as a Manager of Community and Service Excellence in Surrey, BC, and spearhead a top-notch technician team. Focus on sales optimization and customer satisfaction while nurturing community connections.

As a full-time Manager, you'll guide a proficient team of 15-20 technicians, driving both service excellence and revenue growth. You will inspire your team to engage in sales opportunities while ensuring a seamless customer experience. Your role is pivotal in building lasting local partnerships to enhance TELUS' presence.

Key Responsibilities:



• Coach and motivate a high-performing technician team • Drive revenue through effective sales strategies • Manage operational workflow and customer issue resolution • Track performance metrics and customer insights • Coordinate efforts with dispatch and other teams

Requirements: • At least 5 years in telecommunications or relevant fields • Proven leadership in managing technical operations • Solid analytical and decision-making skills • Exceptional organizational and communication skills • Proficient in English for communication and navigation

Bring your leadership and strategic talents to TELUS to create exceptional customer experiences and strengthen community ties. #J-18808-Ljbffr

📌 Technician Team Manager at TELUS (Winnipeg)
🏢 Intello Technologies
📍 Winnipeg