Drive customer satisfaction as a Customer Solutions Specialist at goeasy, the trusted leader in lease-to-own services. Connect with clients and enhance their financial success.
As a Customer Solutions Specialist at easyhome, you will engage customers in creating valuable relationships. Your work will involve understanding clients' financial needs, providing educational support, and managing their accounts. Your contributions will be essential in fostering trust and enhancing customer retention.
Key Responsibilities:
• Interact with customers across various channels
• Assess financial needs to recommend suitable solutions
• Clearly communicate lease terms and credit opportunities
• Monitor customer accounts and handle overdue collections
• Support store operations with merchandising and cleanliness
Requirements:
• Excellent interpersonal skills with a sales mindset
• Previous experience in a customer-facing role required
• Solid multitasking and detail management abilities
• Willingness to lift heavy merchandise as needed
• Eligible to work in Canada with clear background checks
Harness your skills to inspire confidence and help customers achieve their goals with goeasy.
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