Responsibilities

- Engineer with 4-8 years of experience in OT (Operational Technology) and IT
- Experience with SCADA/PLC based control systems
- PLC/SCADA troubleshooting and debugging experience
- Troubleshooting of electrical, PLC, and HMI systems
- Interfacing with real-time database applications to manage critical production information
- Prior Experience in Operation & Maintenance support of various interdependent system specifically interaction between IT and OT technologies
- Analyse and correlate Business Process Vs IT processes Vs Technologies
- Apply ITIL concepts while handling incidents , problems , changes, and request
- Assist to resolve and performing preventive analyses on day-to-day issues and suggest improvements related to business user related queries
- Coordinate with various teams, analyse root cause and assist in productive resolution of all production issues/processes
- Monitor, highlight and escalate the issues for production systems
- Develop, document and train others on OT/IT systems and best practice procedures




- Vendor management and coordination to ensure SLA adherence for production system
- Analyse the business processes and ensure compliance to all controlled processes according to business requirements
- Coordinate with different internal and external stakeholders along with third party vendors and ensure effective and seamless communication
- Should be flexible and enthusiastic to learn new systems

Qualifications

- Knowledge of PLCs (e.g., ControlLogix, Modicon, Siemens S7) is an asset
- Knowledge and experience with Ignition, Rockwell FactoryTalk View, Wonderware Intouch or other HMI platforms is an asset
- Ability to read electrical schematics is an asset
- Good to have prior experience in Airport or transport industry
- Familiarity with IT/Networking and database applications is an asset
- Good to have knowledge andexperience with Programming (C, C#, VBA, SQL or other languages)
- Knowledge of ITIL V4 (Certification Preferred)

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📌 Product Engineer (Mississauga)
🏢 TechDigital Group
📍 Mississauga