Join Mark's Stores as a dynamic Customer Experience Manager. Focus on enhancing customer engagement and leading a motivated team, all while delivering outstanding service.In this leadership role, you will partner with Store General Managers to develop a strong, diverse team and ensure efficient operations. Your efforts will connect shoppers with products and services, making their lives warmer, drier, safer, and more comfortable while driving a culture of excellence.Key Responsibilities:- Recruit and train a diverse and effective team- Analyze customer feedback for continuous improvement- Oversee the Manager on Duty program- Create a positive culture of service recognition- Handle customer issues effectively and promptlyRequirements:- Strong retail leadership experience required- Excellent interpersonal and communication skills- Customer-centric approach with problem-solving abilities- Focus on achieving sales and customer satisfaction goals- Capacity to thrive in a fast-paced settingLead the charge in transforming customer experiences at Mark's Stores while fostering a results-driven setting.#J-18808-Ljbffr

📌 Customer Experience Leadership Role At Mark'S (North Bay)
🏢 Mark's
📍 North Bay