- Gain an understanding of business problems through data analysis and combine with business subject expertise to identify meaningful insights that informs business decisions and actions.
- Work closely with senior staff in the use of statistical analysis, predictive models, and root cause analysis to track trends, explore possible performance improvement opportunities and develop performance dashboards.
- Creation of queries, reporting and dashboards that provide meaningful business insights to clients.
MUST HAVE qualifications:
- Solid analytical skills with experience in relevant technical tools, such as SQL, Power BI, Databricks,
Tableau, SPSS, Excel, etc.
- Related university degree and three years’ experience OR five years of previous field or work management operations experience, OR equivalent mix of formal education and experience
- Excellent communication, issue/problem resolution, presentation and analytical skills.
- Ability to establish and maintain good client and vendor relationships.
NICE TO HAVE qualifications:
- Experience with Operations, Customer Care and/or Engineering and Asset Management.
- Broad understanding of EGD’s Work Management and Asset systems and business processes.
- SixSigma certification is an asset.