Join Teleperformance as a Desktop and Site Support Technician I in Toronto, where you’ll support both in office and remote employees with expert technical assistance. In this full time role, you will leverage your technical skills to troubleshoot hardware and software issues and maintain system integrity. You will be pivotal in enhancing user experience through effective communication and problem resolution while working alongside a energetic IT team committed to excellence in service.

Key Responsibilities:
Deliver technical support via in-person and remote channels
Diagnose and resolve issues on various devices
Manage operating system installations and configurations
Conduct routine hardware maintenance and repairs
Document support requests and IT asset inventory Requirements:
Educational background in IT or relevant certification preferred
Proficient in Windows, macOS, and remote desktop tools
Knowledge of network protocols and IT troubleshooting
Excellent customer service and communication abilities
Strong organizational skills and attention to detail Be part of a dedicated team enhancing technology support at Teleperformance.

📌 Technical Support Technician I – Teleperformance Toronto (Canada)
🏢 Tp
📍 Canada