Join Roots as a Team Lead, promoting a customer-centric workplace and driving results in a luxury retail space. Your responsibility will include leading the sales team and ensuring operational excellence. In this role, you'll report to the Store Manager and act as a vital link between leadership and sales associates.

With experience in retail apparel, you will coach your team on effective customer service and selling strategies. Your ability to foster communication and delegate responsibilities will enhance productivity and create an exceptional shopping experience for customers. Key Responsibilities:
Coach associates on service fundamentals and provide feedback
Support management in executing operational plans




Assist in conflict resolutions regarding customer service
Ensure compliance with company policies and procedures
Handle opening, closing, and inventory tasks as needed Requirements:
1+ years of experience in retail; luxury preferred
Recognized leadership ability among the team
Solid organization and communication skills
Availability for versatile shifts including weekends
Experience with POS and banking procedures Lead a team to success while embodying a culture of excellence and customer satisfaction at Roots.

📌 Team Lead Role In Luxury Retail Niagara Falls (Canada)
🏢 Roots
📍 Canada