Shape the future of API’s IT operations as a Senior Director of Technical Operations in Current York. Drive technological strategies that empower a globally distributed workforce. In this vital leadership role, you will guide IT teams in Current York and Pune, facilitating collaboration and accountability.

Your leadership will elevate service delivery standards for helpdesk support while overseeing hardware and corporate systems management. Ensure a seamless employee experience through effective IT solutions. Key Responsibilities:
Manage distributed IT teams and promote teamwork
Lead helpdesk operations, ensuring high service quality
Optimize lifecycle management for end-user hardware
Administer corporate systems like Microsoft 365
Direct IT strategy and budget management Requirements:
Bachelor’s and 15 years of IT operations experience
Leadership experience managing geographically diverse teams
Proven track record in helpdesk and IT service management
Robust financial acumen in budget oversight
Understanding of compliance standards like SOC 2 and GDPR Transform API’s technical landscape through exceptional leadership and strategic innovation.

📌 Senior It Operations Director Role Markham
🏢 Accommodations Plus International
📍 Markham