Deliver exceptional healthcare support as a Part Time Care Concierge at Shoppers Drug Mart. Provide patient check-in services and enhance the pharmacy experience in your local community.
In this integral role, you will facilitate a smooth transition for patients utilizing pharmacy care clinic services. Your key responsibilities include managing patient appointments, assisting with paperwork, and fostering positive interactions to ensure patient satisfaction. Outstanding customer service and communication skills are vital for promoting available services and supporting pharmacy staff effectively.
Key Responsibilities:
• Welcome and check-in patients for appointments
• Verify health card details and manage profiles
• Promote the PC Health app to patients




• Assist with appointment scheduling and follow-ups
• Maintain patient confidentiality in all interactions
Requirements:
• Experience in retail pharmacy or medical clinic
• Excellent customer service and communication skills
• Strong problem-solving capabilities and decision-making
• Detail-oriented with time management skills
• Proficiency in Microsoft Outlook and recent technologies
Engage in meaningful patient interactions and ensure streamlined service delivery as a Care Concierge.
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📌 Part Time Care Concierge at Shoppers Drug Mart (Woodstock)
🏢 Shoppers Drug Mart
📍 Woodstock