Join Accommodations Plus International (API) as a Senior Observability Engineer, focusing on AWS applications and infrastructure. Optimize workflows and enhance operational reliability through automation and AI. In this senior role, you will design, integrate, and administer the observability toolchain, including Datadog and JIRA Service Management.

Emphasizing automation, you'll enhance Incident, Change, and Problem Management processes while ensuring compliance with cybersecurity requirements. Your expertise in scripting, API integration, and generative AI will drive continuous improvement in operational workflows. Key Responsibilities:
Design complex workflows for observability toolchain integration
Develop automation using Python, PowerShell, and REST APIs
Administer Datadog, JSM,



and xMatters tools for compliance
Collaborate with cross-functional teams to identify needs
Lead incident resolution and continuous improvement efforts Requirements:
5+ years in IT Service Management and ITIL toolchain
Proven experience with Atlassian tools, Datadog, xMatters
Scripting expertise in Java, Python, and PowerShell
Solid understanding of RESTful APIs and data analytics
Excellent communication and problem-solving skills Drive automation in observability, enhancing operational clarity and effectiveness at API.

📌 Senior Observability Engineer At Api Markham (Canada)
🏢 Accommodations Plus International
📍 Canada