THE PROSPECT In this role, you will be responsible for handling moderate to complex physical damage appraisals, assessing damage and completing re-inspections for quality assurance while providing exceptional customer service.

KEY RESPONSIBILITIES:
Examine damaged vehicles to determine extent of structural, body, mechanical or interior damage
Complete and submit appraisals to the insurance company for approval and negotiate on proper repair methods and pricing
Submit supplements in a timely manner and provides appraisers with all required photos and documentation
Establish and maintain valuable working relationships with insurance appraisers
Monitors daily productivity of all assignments and corresponding records
Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed

QUALIFICATIONS:
Minimum of 2 years direct experience either appraising automobile physical damages or working within an image desk role
Possess technical knowledge of auto body collision and mechanical repairs
Thorough knowledge of Mitchell and Autadex electronic imaging/estimating system
Must have a good working knowledge of the collision industry and “DRP” practices/guideline




Excellent organizational and time management skills
Robust verbal and written communication skills
Ability to provide superior customer service

THE PERKS
Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Excellence Auto Collision is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits
Company events
Dental care
Employee assistance program
Life insurance

Work Location: In person

📌 Repair Planner Scarborough
🏢 Excellence Auto Collision
📍 Scarborough