Join Läderach as an E-Commerce Team Lead in Toronto, where you’ll enhance fulfillment operations and customer service. Engage in a whirlwind of chocolate logistics and team training.

As the E-Commerce Team Lead, your role is to streamline order fulfillment processes and manage customer relations at Läderach. Full-time responsibilities include instructing the e-commerce team, ensuring orders are shipped correctly, and maintaining a clean, effective workspace. Your leadership will drive team success and improve service quality.

Key Responsibilities: • Lead training for e-commerce team members • Oversee order fulfillment and shipping processes • Resolve fulfillment errors and enhance customer service • Conduct monthly inventory counts and manage shipments • Ensure workspace cleanliness and organization

Requirements: • Experience in warehouse and e-commerce operations • Strong sense of urgency and ownership • Proficient communication and organizational skills • Capability to lift 7-18 kg and manage physical tasks • Passion for the chocolate industry

Contribute to Läderach's e-commerce excellence while supporting a culture of quality and efficiency. #J-18808-Ljbffr

📌 E-Commerce Team Lead at Läderach (Winnipeg)
🏢 Läderach
📍 Winnipeg