Join our team as a Remote Customer Service Agent dedicated to assisting clients and delivering exceptional service every day. We seek self-driven individuals with excellent product knowledge who can thrive in a home-based setting. In this role, you will support various clients by managing service inquiries and providing outstanding product insights.

Your responsibilities include handling customer calls, distributing perks enrollment materials, and creating personalized policies. Collaborate with management teams to stay abreast of the latest offerings and policies Key Responsibilities:
Distribute benefit enrollment materials and assess eligibility
Handle incoming customer service inquiries efficiently
Dispatch calls to appropriate channels without delay




Create individualized policies using the Needs Analysis system
Represent client interests while responding to coverage requests Requirements:
Enthusiasm for client service and support
Ability to work independently from home
Solid communication and product knowledge skills
Willingness to learn about recent products and services
Commitment to maintaining client relations with professionalism Excelling in this role requires a passion for customer engagement and a dedication to product knowledge.

📌 Remote Customer Service Agent Role Calgary
🏢 Spade Recruiting
📍 Calgary