Job Title: Project Manager/Leader - Senior

Location: Toronto

Work Model: Hybrid

Duration: 6 months

Must Haves
5+ years' project management experience in IT, preferably in the public sector
5+ year's proven experience with ServiceNow implementation or enhancement projects
Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions
Familiarity with project management methodologies (Agile, Waterfall, or Hybrid)

Description / Responsibilities / Skills

Job Summary
experience managing offshore project teams
delivering complex IT projects that enhance service delivery and financial operations

Experience & Skill Set Requirements

Required Qualifications
Robust track record of successfully managing offshore development teams.
Excellent communication, stakeholder engagement, and conflict resolution skills.

Preferred Qualifications
PMP or PRINCE2 Certification.
ITIL certification, particularly with focus on ServiceNow modules (e.g., ITSM, ITOM, CSM).
Experience working with Ontario government ministries, agencies, or Crown corporations.




Knowledge of public procurement processes and vendor management.

Key Responsibilities
Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.
Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.
Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.

📌 Project Manager/leader Senior Toronto
🏢 InnosysTech
📍 Toronto