Shape the future of HR at Manulife by becoming a People Services Testing and AI Specialist. Leverage technology to deliver impactful AI solutions and enhancements. At Manulife, this individual contributor role combines testing leadership with business analysis, centering on the increasingly vital AI capabilities within HR.

You will play a significant role in gathering requirements, conducting testing, and facilitating compliance and user feedback to elevate the People Services experience. Your insight into HR processes will drive efficiency and improvement. Key Responsibilities:
Develop and clarify requirements for recent AI features
Support stakeholder interactions and mapping of processes
Create and validate testing strategies aligned to business needs




Coordinate comprehensive user acceptance testing activities
Consolidate test results and stakeholder feedback Requirements:
3+ years in technology testing and HR-related solutions
Skilled in documenting and managing user stories
Robust analytical capabilities and attention to detail
Proficient in Jira, Smartsheet, or equivalent tools
Experience leading cross-functional testing initiatives Enhance the alignment of AI capabilities with HR needs, ensuring a seamless and effective colleague experience at Manulife.

📌 People Services Testing And Ai Specialist Ontario (Canada)
🏢 Société Financière Manuvie
📍 Canada