Drive innovation in HR at Manulife as a Business Analyst focusing on AI solutions and testing. This hybrid role is key to improving HR process efficiency. Manulife is looking for a Business Analyst to enhance People Services through AI technology.
In this role, you will gather and document requirements, develop user stories, and lead testing initiatives for AI-related projects in HR. Collaborate with cross-functional teams to ensure alignment and address challenges in service delivery effectively. Key Responsibilities:
Clarify business requirements for AI capabilities
Engage stakeholders in discussions to assess needs
Create detailed user stories and acceptance criteria
Develop testing plans and coordinate testing sessions
Consolidate feedback and track testing results Requirements:
3+ years in relevant technology testing or business analysis
Experience with HR technology and employee support processes
Solid analytical and facilitation skills
Proficiency in tools like Jira and test management platforms
Excellent communication skills for diverse audiences Position yourself at the forefront of HR innovation with Manulife by enhancing AI solutions tailored for employee needs.