Overview

We are as seeking an Amazing MOA (Medical Office Assistant) to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing administrative support and excellent customer service to patients and staff.

Responsibilities
Greet and assist patients in a friendly and qualified manner
Schedule appointments and manage the office calendar efficiently
Prioritize and complete assigned daily tasks while maintaining accuracy, confidentiality, and a high standard of patient service.
Answer phone calls, emails and inquiries promptly and courteously.
Maintain patient records accurately and confidentially
Process billing and insurance claims
Assist healthcare providers with various tasks
Keep exam rooms and patient areas tidy, prepare exam rooms for procedures, clean up after each patient interaction as needed
Monitor inventory and place orders, keep stock room up to date as well exam rooms

Experience




Previous experience as a Medical Office Assistant or in a similar role preferred
Familiarity with electronic medical records (EMR) systems
Strong knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with healthcare providers
Proven office experience handling front desk responsibilities, multi-line phone systems, and administrative duties
Demonstrated ability to manage busy schedules while maintaining attention to detail and excellent customer service skills
Strong organizational skills with attention to detail
Excellent communication and interpersonal abilities
Ability to multitask in a fast paced setting

Join our team as an Amazing MOA and be part of a supportive work setting dedicated to providing quality patient care. Pay: $24.00-$26.00 per hour

Work Location: In person

📌 Medical Office Assistant Vancouver
🏢 Granville Island Medical Centre
📍 Vancouver