Advance your career with Citi as an Intermediate Bilingual Client Services Analyst, where you will resolve client issues and enhance customer experiences in both French and English. This agile full time role focuses on client relations and problem-solving. You will have the opportunity to manage high-profile client portfolios and support your team through coaching and effective issue resolution.

Your analytical capabilities and communication skills will be crucial in developing client relationships and implementing solutions to improve service efficiency. Key Responsibilities:
Handle high-profile client queries professionally
Provide support and training to the team
Keep clients informed about system issues
Analyze problems and coordinate with internal teams
Engage in initiatives to improve client experience Requirements:
A minimum of 2 years in customer service roles
Proficiency in both French and English
Excellent project management abilities
Solid communication skills with stakeholders
Bachelor’s degree or equivalent experience Bring your expertise in client services and bilingual skills to the forefront at Citi.

📌 Intermediate Bilingual Client Analyst Mississauga
🏢 Citi
📍 Mississauga