Job Overview

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES
Effectively manage guest flow to maximize seating capacity
Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
Accurately take reservations and modify guest status in our TMS
Know all table numbers and maintain awareness of which servers are in each section




Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
Escort guests to their table, engage them in conversation and seat them accordingly
Follow all food safety standards and systems
Other duties as assigned or required

Qualifications
High attention to detail
Ability to remain calm under pressure while working in a quick-paced workplace
Organizational skills and ability to multi-task
Strong oral and written communication skills
Ability to maintain a level of qualified urgency and momentum
Minimum 1 year experience in customer service, restaurant experience considered an asset
A Degree/ Diploma in Hospitality or in pursuit of desirable

📌 Host Vancouver (Canada)
🏢 The Vancouver Fish
📍 Canada