Elevate your customer service skills as a Member Services Staff at Seneca's Student Federation. Provide vital information and support to students on campus.
This role requires a detail-oriented and highly organized individual who reports to the Manager of Member Services. You will be responsible for assisting students with inquiries related to the SSF’s health and dental services, as well as facilitating insurance claim processes. Your interpersonal abilities will be vital as you communicate with clients both internally and externally.
Key Responsibilities:
• Address questions about SSF services and policies
• Provide information on health and dental insurance plans
• Assist in completing insurance claims




• Foster communication with various departments
• Ensure adherence to organizational policies and excellent service
Requirements:
• Strong organizational skills and attention to detail
• Proven verbal and written communication skills
• High energy with problem-solving abilities
• Familiarity with platforms such as Word and Excel
• Enrolled in a full-time program at Seneca for Fall 2026
Drive impactful change and support a welcoming campus workplace as part of the SSF.
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📌 Seneca's Member Services Staff Position (Toronto)
🏢 Seneca Student Federation
📍 Toronto