## Admin Support 9 - CIMRAC & PAAU ADMINApply: West 5th Campus (Hamilton Mountain): Part time: Posted Today: End Date: September 25, 2026 (7 days left to apply): JR02050Position Details*Job Number:JR02050Department:PAAU Administration StaffThis position may be scheduled at any of the following sites:West 5th Campus (Hamilton Mountain)Job Type:Temporary (Fixed Term), Part timeContract Duration: (If applicable)15 monthsNumber of Positions:1Union:CUPE Local 786Hourly Rate (Min / Max):$29.52 - $32.08Schedule*Work Days:Monday to FridayTime of Day:DaysShift:Hours - 7.5 Shift Start: (If applicable)AM 07:00, AM 07:30 Reason for Posting:Posting is for a role with an existing vacancyApplication Dates*Opening Date:2026-09-17Closing Date:2026-09-24*Position Summary This position provides clerical support to the Community Internal Medicine Rapid Access Clinic (C-IMRAC) and Pre-Admission Assessment Unit (PAAU), working in collaboration with multidisciplinary team of nurses, physicians and allied health. The incumbent interacts directly with patients and their families as well as hospital departments.Qualifications • Post-secondary diploma/certificate in medical office administration or equivalent combination of education and experience • Medical terminology certificate • Minimum 2-3 years' experience in a health care environment • Previous experience in a rapid assessment clinic is an asset • Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness, Respect, Teamwork and Collaboration • Previous experience with EPIC (Dovetale), Outlook and Web access • Intermediate level in MS Word, MS Excel,



Spelling • Ability to communicate effectively and tactfully, both in person and by telephone • Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations • Essential to demonstrate compassion and understanding with patients and their families in all interactions • Strong organization skills, with ability to set own priorities and work with minimal supervision • Excellence in grammar, spelling, and punctuation, together with report writing skillsResponsibilities • Registers patients, verifies health care and other patient demographics, and enters all pertinent information into the hospital patient processing information systems: EPIC (Dovetale), Office 365 Microsoft, Teams • Assembles patient charts for each day, ensuring all pertinent patient information is included with the ability to process same day and time sensitive patient bookings • Provides reception duties as required by handling all incoming phone calls and enquiries to C-IMRAC and PAAU in an productive and courteous manner • Handles the documentation and flow of physician/nursing orders, laboratory reports, bloodwork, diagnostic test results, appointment sheets • Maintains unit statistics and produces various reports, patient profiles • Provides administrative support in typing routine correspondence sorts/distributes mail, faxes and emails, books conference rooms and coordinates meetings • Schedules and maintains clinics for medical learners, organizes and updates patient charts, collects patient demographics and monitors clinic bookings • Assists with other unit activities as assigned by Manager

📌 Admin Support 9 - CIMRAC & PAAU ADMIN (Canada)
🏢 St. Joe's
📍 Canada