Join the Fairmont Empress team as a Spa Experience Coordinator in beautiful Victoria, BC. This role focuses on enhancing guest satisfaction through exceptional service and spa expertise. In this position, you will oversee reception operations and be the first point of contact for guests and members.

Your responsibilities include managing bookings, answering inquiries, and ensuring the facility runs smoothly. Your knowledge of spa services will help guide guests in their selections, all while maintaining a welcoming workplace. Key Responsibilities:
Manage guest greetings and inquiries with efficiency
Schedule treatments and maintain accurate bookings
Control entry to ensure guest safety
Process payments with a reliable point of sale system
Provide spa literature and information clearly Requirements:
2+ years of spa or hospitality experience
Degree or diploma in hospitality is beneficial
Robust command of Microsoft Office programs
Excellent communication skills both written and oral
Physically capable of lifting and standing throughout shifts Be part of Fairmont Empress's commitment to luxury service and make every guest feel valued.

📌 Fairmont Empress Spa Coordinator Role Victoria
🏢 Fairmont Hotels u0026 Resorts
📍 Victoria