Take on a vital role at FCT as a Technology Support Specialist, delivering expert support to our diverse client base. This position is pivotal for resolving system access concerns and troubleshooting. In this customer-focused role, you will leverage your skills to ensure smooth operations for internal and external users.

By providing real-time assistance and fostering solid communication, you will help maintain high service standards while addressing any technical concerns. A deep understanding of the industry will enhance your effectiveness in this role. Key Responsibilities:
Resolve a large volume of service requests promptly
Consult with lawyers regarding operational file issues
Engage with customers across various channels
Aid clients in navigating technical support platforms
Provide education on processes and services offered Requirements:
Minimum 2 years of experience in customer support
Solid communication skills, verbal and written
Proven ability to manage time and competing tasks
Understanding of title insurance and financial services
Advantageous to know FCT systems and processes Elevate your career by contributing to client satisfaction and operational excellence at FCT.

📌 Fct Technology Support Specialist Oakville
🏢 FCT
📍 Oakville