Manulife invites applications for a Salesforce Business Analyst to join the Canadian Segment Operations Excellence Team. The role emphasizes supporting a Salesforce agile squad, documenting user stories, and ensuring delivery in a customer-centric environment. Responsibilities include designing and configuring Salesforce Service Cloud solutions, collaborating with IT partners, and measuring outcomes with KPIs. A solid BA background with Salesforce Service Cloud experience is required.
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📌 Salesforce Service Cloud Business Analyst — Hybrid (Winnipeg)
🏢 Manulife
📍 Winnipeg
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