Join SOTI as a Customer Relationship and Renewals Manager in Mississauga, Ontario. This hybrid role combines customer engagement, sales strategy, and account management to enhance client satisfaction. In this 12-month contract position, you will play a pivotal role in managing customer relationships while meeting renewal targets and promoting SOTI's diverse product range.
Your expertise in high-volume sales settings will enable you to foster connections and provide effective solutions for our clients. Key Responsibilities:
Act as the primary contact for customer inquiries
Drive renewals and upsell services effectively
Maintain customer databases and provide actionable insights
Plan and execute sales campaigns targeted at existing accounts
Collaborate with sales teams to align on strategy Requirements:
Minimum 2 years in B2B sales or renewals
Knowledge of Salesforce is preferred
Excellent communication and interpersonal skills
Self-starter with a solid initiative and teamwork mindset
Familiarity with mobile technology is desirable Become an integral part of SOTI's success and innovate customer relations in the tech space.