Elevate your career as a Senior Branch Operations Lead at CIBC in Montreal. Focus on team leadership and effective administration while serving clients in a banking workplace. In this role, you'll contribute to the management of a small support team while overseeing branch operations. You will ensure compliance, manage performance, and enhance staff capability in your branch. Your expertise in people management will be vital to creating a rewarding workplace culture. Key Responsibilities:
Manage operational and administrative branch functions
Hire, train, and supervise staff effectively
Ensure compliance with regulatory standards
Support investment transactions and client interactions
Drive customer service excellence across the branch Requirements:
Current CIRO-ID certification
Post-secondary education or relevant experience (4 years)
Solid organizational skills for a agile workplace
Effective communication in both French and English
Ability to manage and resolve challenging situations Lead CIBC’s Wood Gundy branch in delivering top-tier client service and operational excellence.

📌 Cibc Senior Branch Operations Lead Laval
🏢 CIBC
📍 Laval