Elevate the customer experience at our Windsor HVAC/R counter as an Assistant Branch Director. Drive daily operations, lead a dynamic team, and support local contractors with exceptional service. This high-energy role requires leadership in counter operations and a passion for customer relations.
You will partner with the Branch Director to enhance product merchandising and foster a high-performance culture. Your efforts will ensure HVAC/R contractors receive prompt, knowledgeable services, driving repeat business and satisfaction. Key Responsibilities:
Lead daily counter operations and staff scheduling
Manage a high-volume order desk and resolve service issues
Maintain an organized showroom and execute promotions
Optimize merchandising for maximum visibility and impulse buys
Coordinate inventory to align with high-demand items Requirements:
Experience in HVAC/R or related fields
Solid leadership and coaching skills
Excellent customer service and communication abilities
Ability to manage multiple tasks in a rapid-paced workplace
Commitment to building positive contractor relations Drive success by delivering top-notch service and effective operations at our Windsor location.