Job Overview

We are seeking a dedicated and personable Customer Service representative to join our team. This role involves engaging with customers to provide exceptional support, resolve inquiries, and enhance overall customer satisfaction. The ideal candidate will possess strong communication skills, be bilingual in mandarin. This position offers an excellent prospect to develop your customer service expertise within a dynamic workplace.

Requirements
Responsible, patient, and detail-oriented
Good communication skills
Friendly and team-oriented attitude
Customer service or operations experience is a plus

Job Responsibilities
Handle daily customer inquiries and order follow-ups
Support customer pick-up services in store
Assist with parcel sorting, stocking, and warehouse operations
Picking up orders, sorting orders
Able to lift 30kg

Salary & Benefits
Monthly payroll, salary negotiable
Full-time: 10:30 AM – 6:30 PM, 5 days per week
Performance bonus and additional paid leave after probation

Pay: $18.50-$22.50 per hour

Advantages
Company events
Flexible schedule

Work Location: In person

📌 Customer Service Mandarin Markham
🏢 Damai Express
📍 Markham