Elevate your career in a hybrid setting as a Business Analyst with CGL. Concentrate on enhancing Salesforce CRM to boost user experience and operational efficiency. This temporary full time role, lasting 12 months, invites candidates with robust analytics skills and business process comprehension.

You will engage with the Product Owner and various stakeholders to translate business needs into actionable solutions. Your focus will be on providing high-value enhancements for Salesforce CRM and optimizing user experiences, making a significant impact on client interactions. Key Responsibilities:
Collaborate with teams to prioritize and gather CRM enhancements
Facilitate workshops and discussions to ascertain requirements




Analyze business processes and user feedback for improvements
Build relationships across technology and business divisions
Identify risks and opportunities for Salesforce CRM evolution Requirements:
Minimum three years of related business experience
Two years in a Business Analyst role
Solid knowledge of applications and workflows
Experience with CRM platforms, preferably Salesforce
Relevant skilled certifications considered an asset Bring your analytical skills and passion for CRM solutions to help CGL achieve its goals.

📌 Business Analyst With Salesforce Expertise Guelph
🏢 The Co-operators Group
📍 Guelph